The successful retention of new employees begins at the onboarding phase. It’s important for them to feel welcome and effectively onboarded into the workplace. This is especially true of immigrant employees, who may need more guidance with expectations around work systems, culture, and the rules of the organization — both written and unwritten. This is easy to overlook when the workforce is made up primarily of individuals who share a cultural background. For example, expectations could include the etiquette of shared spaces, such as refilling the coffee pot when it’s empty, taking breaks on the honour system, what “open-door policy” means, or how best to contribute ideas. 

Refer to this downloadable PDF on how to create a welcoming environment for new hires.